General Terms and Conditions.

These General Terms and Conditions of Hoffschmidt Lichtwerbung GmbH form the exclusive contractual basis for all our business relations

The prices in our current sales catalog apply until revoked or replaced by a new sales catalog. Offers are subject to change. Delivery times are not binding. The illustrations may differ from the product actually delivered. The products are available while stocks last. In individual cases, we reserve the right to supply equivalent or higher quality products instead of those shown.
Terms and conditions of purchase and other terms of delivery and payment do not apply, even if we do not expressly object to them.

Custom-made products.
Our products are custom-made. We may pass on and charge
for excess or short deliveries of up to 10% due to technical printing reasons. All products cannot be returned. Shipping is at the risk of the customer. We may charge for packaging at cost price.

Payment
New customers pay cash on delivery or in advance with a 2% discount. In individual cases, we reserve the
right to deliver with cash on delivery and 2% discount, even for existing business relationships. In the event of late payment, we reserve the right to charge interest at a rate of 8% above the prime rate. In the case of cash on delivery deliveries by forwarding agent, we shall charge 3% of the net value of the goods in addition to the freight costs.

Retention of title
The goods shall remain our property until all claims arising from the business relationship have been paid in full. Complaints about visible defects will only be considered within 8 days of receipt of the goods and only in writing, in the case of hidden defects up to 6 months after receipt of the goods at the latest. This also applies to shipments to third parties. If justified, we will deliver replacement goods free of defects. Further claims for compensation are excluded. Complaints do not entitle the customer to withhold payments.

Theplace of performance for delivery and payment is the registered office of Hoffschmidt Lichtwerbung GmbH.

Theplace of jurisdiction for both parties is the competent court at the registered office of Hoffschmidt Lichtwerbung GmbH.

Warranty
We provide a warranty of 2 years on our products. The following products are excluded from this: Advertising flags, any type of lamp, i.e. fluorescent tubes and LEDs.

Notes on individual products:

luminous signs: All luminous signs systems manufactured by us, such as illuminated banners, are produced according to the latest technical standards. Dimensional deviations from the dimensions stated in the order confirmation can be up to 1%. The surfaces of the illuminated signs may vary in color. This applies to painted bodies and also to acrylic glass fronts. The illumination of the bodies is carried out by our technicians and is created to the best of our knowledge. However, if the color temperature and brightness are not more precisely defined, we select the usual brightnesses and light colors used in
luminous signs.
Flagpoles: Our flagpoles are not statically tested and allow the attachment of a flag up to a maximum size of 1.50 x 4.00 m. In the event of strong winds and storms, the flagpoles must not be attached to the ground. In strong winds and storms, the flags must be taken down to prevent damage to the poles.
Digital prints and screen prints: Color deviations from the view on the customer's screen, from color printouts or from color specifications in RAL, HKS or Pantone may occur. We try to adjust the colors as accurately as possible. However, deviations and tolerances may occur depending on the medium and finish. These deviations are expressly not considered a defect and do not justify a complaint. The basis for the print quality
is the previously produced proof of the print motif. If the customer waives the delivery of a proof, he hereby accepts the quality of the print and cannot complain about the delivered goods with regard to the quality of the print - in the event of deviations within the tolerance ranges explained above.
Advertising flags are excluded from any claims for complaints once they have been put into use. As we do not know the respective location, we cannot guarantee the durability of advertising flags. Make sure that the flags can fly freely. Avoid contact with branches, walls and masts. In strong winds and storms - and possibly at night - you should take down the flags. This will prevent damage to the flags. Flags must be cleaned regularly, as the flag fabric greys and weathers quickly due to environmental influences.
Catalog: The printed material is protected by copyright. Reproduction, even in part, requires written permission. We accept no liability for printing errors